qqq77 Privacy Policy

1

Introduction & Scope

qqq77 ("we", "us", or "the platform") operates a safe and trusted online gaming environment for users in Bangladesh. Protecting your privacy is one of our top priorities. This Privacy Policy ("Policy") explains what information about you is collected when you use the qqq77 website and related services, how that information is processed and stored, and what rights you have.

This Policy applies equally to all qqq77 services, pages, and mobile versions. By creating an account on our platform or continuing to use our services, you are considered to have consented to the terms set out in this Policy. If you do not agree with these terms, please do not use our platform.

Important: This Policy applies to individuals aged 21 and above. Collecting information from minors is against qqq77's policy. If we become aware of any such information, we will delete it immediately.

2

What Information We Collect

qqq77 collects only the information needed to provide you with the best service and to keep your account secure. The categories of information collected are described in detail below:

Personal Identity Information

Full name (first and last name)
Date of birth (for age verification)
National ID or passport number
Current address and postal code
Nationality and country

Contact Information

Email address
Mobile phone number
Preferred method of contact
Account username

Financial Information

bKash / Nagad / Rocket mobile number
Bank account details (where applicable)
Transaction history and amounts
Deposit and withdrawal records

Technical Information

IP address and device type
Browser type and version
Operating system
Session logs and site usage data
Cookie and tracking data

We never store your full payment card number on our servers. Industry-standard encryption technology is used to process all financial information.

3

Purpose of Information Use

qqq77 uses collected information only for specific and legitimate purposes. Each purpose is clearly described below:

Account Management & Verification

Your information is used to confirm your identity, verify your age, and create a secure account environment. It also helps prevent fraudulent activity.

Processing Financial Transactions

Financial information is used to process deposit and withdrawal requests, apply bonuses, and keep your transaction history easily accessible.

Improving Customer Service

Relevant information is used to help our 24/7 live chat and email support teams resolve your issues quickly and effectively.

Improving Service Quality

Aggregated data is used to analyse user experience and improve platform performance, game layout, and payment processes.

Sending Important Notifications

Contact information is used to keep you informed about account security alerts, policy changes, transaction confirmations, and important service updates.

Ensuring Security & Compliance

Information is used to maintain compliance with Anti-Money Laundering (AML) and responsible gaming policies, detect unusual activity, and ensure platform security.

4

Cookies & Tracking Technology

The qqq77 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device. The types of cookies we use are described below:

Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, manage security tokens, and remember your preferences. These cookies cannot be disabled.

Analytics Cookies

These cookies are used to understand how users interact with the platform. The data collected is fully anonymous and does not reveal personal identity. You can disable them in your browser settings.

Functionality Cookies

These cookies are used to remember your language preference, page layout, and customised experience. Disabling them may limit certain service features.

You can manage your cookie preferences at any time by changing your browser settings. Please note that disabling certain cookies may affect some functionality of the qqq77 platform.

5

Information Sharing with Third Parties

qqq77 never sells your personal information or transfers it to third parties for commercial purposes. However, we may need to share limited information in certain circumstances:

Payment Processors

Financial information required to complete transactions via bKash, Nagad, Rocket, and bank transfer is shared with the relevant payment provider.

Technology Partners

We work with trusted technology providers to operate the platform. They may only use the information within the limits defined by contract.

Legal Obligations

Providing information in response to a court order or a lawful request from a competent authority is our legal obligation. In such cases, we will provide only the information requested.

All our third-party partners operate under strict confidentiality agreements and may only use information for the specific purpose of performing the agreed service.

6

Data Storage & Security

qqq77 keeps your information secure using the highest industry-standard security measures. The key elements of our security framework are described below:

SSL Encryption

256-bit SSL/TLS encryption is used for all data transmission.

Firewall Protection

Our servers are protected by advanced firewalls and intrusion detection systems.

Regular Audits

Regular security audits are conducted by independent third-party experts.

Secure Storage

Sensitive information is stored in encrypted form in secure data centres.

Data Retention Period

We retain your information for as long as your account is active and for as long as required to meet applicable legal obligations. If you close your account, we will delete or anonymise the remaining information within a reasonable time, except for what we are legally required to keep.

7

Your Data Rights

qqq77 respects your rights over your personal information. Your main rights are clearly set out below:

Right of Access

You can request a copy of the information we hold about you at any time. We will provide that information within a reasonable time.

Right to Rectification

If any of your information is incorrect or incomplete, you can request that it be corrected. This can be done through account settings or by contacting us directly.

Right to Erasure

In certain circumstances you can request that your personal information be deleted. However, some information may need to be kept for a specified period due to legal obligations.

Right to Restrict Processing

You can restrict the processing of your information for certain specific purposes. For example, you can opt out of marketing communications.

To exercise any of your rights or to raise any concerns, please contact our support team. We will process your request within a reasonable time.

8

Protection of Minors

qqq77 is a 21+ platform. We clearly state that we have no intention of collecting or processing information from minors. Age verification is mandatory at registration.

If we learn that information belonging to a person under the age of 21 has entered our system, we will immediately delete that information and close the associated account. If you believe a minor is using our platform, please contact us immediately at [email protected].

9

Policy Changes & Updates

qqq77 may review and update this Privacy Policy from time to time. Amendments may be necessary due to service improvements, legal changes, or business reasons.

If any significant changes are made, we will notify you via your registered email address or through a notification when you access the platform. Continued use of the platform after a change is considered acceptance of the updated policy. For this reason, we recommend that you review this page regularly.

The current version of this policy will always be available on the qqq77 website. The "Last updated" date shown at the top of the page will always indicate when the most recent change was made.

10

Privacy Contact

If you have any questions, concerns, or requests about this Privacy Policy, our support team is always ready to help. qqq77 provides support in both Bengali and English.

Live Chat

Chat with us directly via live chat at any time of day, any day of the week. This is the most effective way to get a quick resolution.

Email Support

For detailed privacy-related requests, contact us by email:
[email protected]

Language Support

Our team is ready to understand and resolve your issue in both Bengali and English.

Your privacy matters greatly to us. If you feel your information is not being handled correctly, please contact us immediately. qqq77 takes every privacy-related complaint with the utmost seriousness.